Information about PREPAID Shop
Important information about purchases with payment cards!Prepaid balance and package purchases at Prepaid Shop (https://lataa.elisa.fi ) with payment cards (Visa, Visa Electron and Mastercard) will have changes from January first 2021 on. The change need comes from EU level payment service directive (PSD2) and it means that you have to do a strong authentication during payment process. The authentication process depend of your bank's services and you can check at your bank's web site how to authenticate (for example with mobile bank/passcode -applications).
In PREPAID Shop, you can top up your balance or buy speech-, message- and other packages with the most common online banking IDs or payment cards (Visa and MasterCard). The service works with, for example, Saunalahti Prepaid, Saunalahti Prepaid Plus and Saunalahti Prepaid Mobile Broadband subscriptions. You can also just top up for Saunalahti Contractual Prepaid subscriptions.
N.B.! A top-up/order made to the wrong subscription will not be reimbursed.We trust you knew that you can ask for a subscription balance and the period of validity of the subscription easily by sending the word TILI by text message to 18258. The enquiry is free of charge.
Data security description
Encryption
All data traffic between the PREPAID Shop, customer and payment intermediaries is protected with SSL encryption (Secure Socket Layer). SSL encryption is a well-known, reliable, and widely-used encryption method, with which the absolute confidentiality of data traffic between the parties is ensured.
Cookies
Use of the PREPAID Shop requires permitting cookies. The cookies are used to realise the sessions and to monitor visitors. The PREPAID Shop never records personal details about the customer and all information is handled anonymously.
Payment information
The PREPAID Shop does not process the customer’s account or card details in any way, but instead payment intermediaries (banks and Nets) are responsible for carrying out the payment. The PREPAID Shop and payment intermediaries do not pass on the personal details of the customer to each other.
Paying by card
Paying by card is done securely on the SSL-protected payment form of Nets. Our company does not have access to card details and the details of the payment card are not saved in our system. In our online store, the international Verified by Visa and MasterCard SecureCode authentication services are used, with which the identity of the card holder is verified.
In our online store, you can pay with Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards. In this service, you can make balance purchases with a payment card linked to the Verified by Visa or MasterCard SecureCode authentication service. Packages can also be bought with an unauthenticated payment card under certain country-specific limitations.
Recurring Payment
With Recurring Payment you can use your subscription without the need to order packages or balance every month. When Recurring Payment is activated as a payment option, the products that are selected will be charged from your payment card automatically. You can change the products that are selected to Recurring Payment by updating your order.
You must give a valid email address to use Recurring Payment. Email address and subscription number are used for updating and closing the service. Reminders, subscription status and receipts are sent to the email provided in the activation.
Recrrngayment agreement is always made for the nominal price of the product/products. However, there can be campaign offers that will be charged first.
● When you activate Recurrent Payment wihout any active package, the payment and the order are activated instantly.
● If you activate Recurring Payment with an active package or packages, the payment will be charged one day before the last active package will expire and the new order will be activated after the last package expires.
● If you update the products in Recurring Payment, new order will be activated after the current order expires. Charges are made one day before.br>br>When activating Recurring Payment you must confirm your order by inserting your pment card details and strongly authenticating your purchase with our partner's NETS safe service.
The payment interval is always the same. You can choose a package or balance or conations of packages or packages and balance. N: You can only choose bale and packages if the package lenght is 1 month (31 days). You can only choose 2 packages if they are the same length and are not overlapping each other.
Data Protection
Read more about Elisa Data Protection.
https://elisa.com/dataprotection/ https://elisa.fi/tietosuoja/